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Product Guarantee

Our Guarantee

We want you to feel comfortable and confident when shopping at personalized-jewellery.com, that’s why we offer an easy 99 day return.

Warranty Coverages Include:
Item damaged in shipping
Broken items
Broken chain
Production Errors
Non-Arrival of orders

What payment do you accept ?
At Pesonalized Jewellery we accept all major credit cards and payments made through PayPal.
Love it or Leave it Guarantee
Our "Love it or Leave it" guarantee entitles you to a full refund, If you are not happy with your purchase and wish to return an item, please contact us within 30 days from receiving your order. Please provide your order number as well as the reason for your return. We will refund 100% of your purchase price. Buyer is responsible for shipping costs of returns.
Our email : support@personalizedjewellery.com

Where are you located?
Our warehouse are located in United States, Russia, China and United Kingdom. Our team and manufacture is originally from Indonesia. Our friendly and hard-working support team is from Indonesia too and they are ready to answer any of your questions :)


We have 24/7/365 Email Support. Please contact us if you need assistance.